For Businesses

Step 1) Zoom Meeting with MailMate Sales Representative:

We will discuss your company's challenges, and later provide you with a quotation. Those who are considering or just want consultation are welcome to participate. You can schedule a meeting through this link.

Step 2) ID Check / Screening:

Confirmation of the intended use, submission of copies of two forms of identification for the representative or contact person, and submission of one corporate identification document are required.

Step 3) Signing of Electronic Contract:

You will electronically sign documents including customer information, consent for address usage, power of attorney, and confidentiality agreement.

Step 4) Payment:

Complete credit card registration and payment through the payment link shared via email.

Step 5) Address Verification:

A verification code will be sent via non-forwardable mail to the address stated in the corporate identification document. Please email the code back to the contact person of the code via email.

Note: In case of loss of the confirmation code after receipt, a resend will incur a fee of ¥520 for within Japan, ¥5,000 for outside of Japan as postage

Step 6) Commencement of Service Usage:

Upon confirmation of the code, we will commence providing services for receiving, scanning, and uploading mail items.

Step 7) Notification of Address Change:

We will handle changes in the mailing address for mail items such as invoices or receipts sent from business partners. For further details, please contact us.