Setting Up Two-Factor Authentication (2FA)

Enabling Two-Factor Authentication

Here's a step-by-step guide on configuring two-factor authentication for your login.

1. Go to “General” from “Settings” at the bottom left of the MailMate dashboard.

2. In the Two-Factor Authentication section, choose either "Authentication App" or "Email" as your method to receive the authentication code, then click "Set up."

3. "Authentication App"

4. Use an OTP-compatible app to scan the provided QR code.

5. Input the code generated by the app and your MailMate account password.

6. Click "Confirm and Enable 2FA".

7. Once you see the message "Successfully enabled two factor authentication.", your setup is complete.

8. Safely store the backup verification codes generated, which can be used if the app is not functional.

3. "Email"

4. An OTP code will be sent to your registered email address.

5. Enter the OTP code received via email, along with your password.

6. Click "Confirm and Enable 2FA”.

7. Once you see the message "Successfully enabled two factor authentication.", your setup is complete.

8. Safely store the backup verification codes generated, which can be used if the email is not functional.

Disabling Two-Factor Authentication

If you wish to disable two-factor authentication, follow these steps:

1. Go to “General” from “Settings” at the bottom left of the dashboard.

2. Click "Disable 2FA".

3. Two-Factor Authentication has now been successfully disabled.