How to Request Mail Forwarding

You can request mail forwarding using the following steps:

1. Select the mail items you want to forward from the list of mail items.
2. Click "Forward" icon.
   
3. Click “Add new address” to register the recipient information.
   
4. Fill in the recipient details, including the forwarding address, recipient name, and phone number. Click “Save Changes”.
5. Choose the recipient information and delivery method, and click “Request Forward”.

That's it! You can easily request mail forwarding.We’ll forward it within 2 business days.

*At MailMate, overseas forwarding is conducted through EMS by Japan Post.