MailMate Help Center [EN]
Onboarding Steps
Getting Started
How to Change Your Account Email Address
Features
Forwarding my Mail (Shipments)
How to Request an Open Scan
How to Request Mail Forwarding
Forwarding Request Charges:
Bulk forwarding request:
Important Notes for Mail Forwarding Requests
Setting the Default Home address
How To Request Disposal
How to Request Paying Bills
Sharing Mail Data via Link
Download Mail Data
Searchable Inbox
How To Check Your Mail Opens Usage
System Requirements
Administrator Permissions
Notifying Shipping Address Changes to Clients
Corporate Customers
Mailroom Account
Account & Payment
Changing Your Email Address
Changing Payment Method
Currency Management For Receipts and Invoices
Receipt Confirmation and Issuance
Canceling Your MailMate Subscription
Electronic Storage Requirements under the Electronic Bookkeeping Law
Frequently Asked Questions
Mailing Address
Incorporation Address
Mail Processing
Mailroom Account
Mail Drop Off
There are two ways to upload mail items to the mailroom account:
- Add by attaching to an email
- Add by dragging and dropping or clicking
【Add by attaching to an email】
*The email address listed under "Mailroom" > "Mail Drop Off" > "Mailroom Email Address" is specifically for uploading purposes.
- Attach the image or file you want to upload and send an email to an email address dedicated to the upload. (you can also upload multiple photos at once)
- The images and files sent are "Mailroom" > "Inbox Assignment" > Uploaded as "Pending Action Items".
【Add by dragging and dropping or clicking】
- Drag and drop the image or file you want to upload into the dotted line, or click on the dotted space to open the folder.
- If you have launched a folder, select the image or file you want to upload.
- The selected images and files are "Mailroom" > "Inbox Assignment" > Uploaded as "Pending Action Items".