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  • MailMate Help Center [EN]
  • Onboarding Steps
    • For Businesses
    • For Individuals:
  • Getting Started
    • Setting Up Your Account
    • Onboarding
    • User Invitations
    • Setting Up Two-Factor Authentication (2FA)
  • How to Change Your Account Email Address
  • Features
    • How to Request an Open Scan
    • How to Request Mail Forwarding
    • Forwarding Request Charges:
    • Bulk forwarding request:
    • Important Notes for Mail Forwarding Requests
    • Setting the Default Home address
    • How To Request Disposal
    • How to Request Paying Bills
    • Sharing Mail Data via Link
    • Download Mail Data
    • Searchable Inbox
    • How To Check Your Mail Opens Usage
    • System Requirements
  • Administrator Permissions
    •  Using the INBOX
  •  Notifying Shipping Address Changes to Clients
    •  For Postal Mail
    •  For Emails
  •  Corporate Customers
    •  Addresses Available for Registration
    •  Unsupported Business Types
  • Mailroom Account
    • Inboxes
    • Mail Drop Off
    • Action Items
    • Inbox Assignment
    • All Mails
    • Settings
  •  Account & Payment
    •  Changing Your Email Address
    •  Changing Payment Method
    •  Currency Management For Receipts and Invoices
    •  Receipt Confirmation and Issuance
    •  Canceling Your MailMate Subscription
  • Electronic Storage Requirements under the Electronic Bookkeeping Law
    • Special Notes
  • Frequently Asked Questions
    • Getting Started with the Service
    • About Mail Items
    • About the Contract
  • Mailing Address
    • What is my Mailing Address:
    • Fair Use of my Mailing Address:
  • Incorporation Address
    • What is my Incorporation Address
  • Mail Processing
  • Forwarding my Mail (Shipments)
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    MailMate Help Center [EN]
    Onboarding Steps
    For Businesses For Individuals:
    Getting Started
    Setting Up Your Account Onboarding User Invitations Setting Up Two-Factor Authentication (2FA)
    How to Change Your Account Email Address
    Features
    How to Request an Open Scan How to Request Mail Forwarding Forwarding Request Charges: Bulk forwarding request: Important Notes for Mail Forwarding Requests Setting the Default Home address How To Request Disposal How to Request Paying Bills Sharing Mail Data via Link Download Mail Data Searchable Inbox How To Check Your Mail Opens Usage System Requirements
    Administrator Permissions
     Using the INBOX
     Notifying Shipping Address Changes to Clients
     For Postal Mail  For Emails
     Corporate Customers
     Addresses Available for Registration  Unsupported Business Types
    Mailroom Account
    Inboxes Mail Drop Off Action Items Inbox Assignment All Mails Settings
     Account & Payment
     Changing Your Email Address  Changing Payment Method  Currency Management For Receipts and Invoices  Receipt Confirmation and Issuance  Canceling Your MailMate Subscription
    Electronic Storage Requirements under the Electronic Bookkeeping Law
    Special Notes
    Frequently Asked Questions
    Getting Started with the Service About Mail Items About the Contract
    Mailing Address
    What is my Mailing Address: Fair Use of my Mailing Address:
    Incorporation Address
    What is my Incorporation Address
    Mail Processing
    Forwarding my Mail (Shipments)
    Support email support@mailmate.jp Phone number 050-1780-7334
    Support hours Weekdays: 9:00am-12:00pm, 1:00pm-4:00pm
    Japan 日本語

    Getting Started

    Contents

    • Setting Up Your Account
    • Onboarding
    • User Invitations
    • Setting Up Two-Factor Authentication (2FA)