MailMate Help Center [EN]
Onboarding Steps
Getting Started
How to Change Your Account Email Address
Features
Forwarding my Mail (Shipments)
How to Request an Open Scan
How to Request Mail Forwarding
Forwarding Request Charges:
Bulk forwarding request:
Important Notes for Mail Forwarding Requests
Setting the Default Home address
How To Request Disposal
How to Request Paying Bills
Sharing Mail Data via Link
Download Mail Data
Searchable Inbox
How To Check Your Mail Opens Usage
System Requirements
Administrator Permissions
Notifying Shipping Address Changes to Clients
Corporate Customers
Mailroom Account
Account & Payment
Changing Your Email Address
Changing Payment Method
Currency Management For Receipts and Invoices
Receipt Confirmation and Issuance
Canceling Your MailMate Subscription
Electronic Storage Requirements under the Electronic Bookkeeping Law
Frequently Asked Questions
Mailing Address
Incorporation Address
Mail Processing
Mailing Address
Fair Use of my Mailing Address:
Your Mailing address can be used to receive mail. We receive your mail, upload it to your MailMate account, and you can then decide on the next action. This Mailing address can be used for any legal activity that does not violate our terms and conditions. It cannot be used as a substitute for a residential address. Specifically, you cannot represent this address as your residential address or represent it as a business address. Furthermore, we will not be able to receive mail that requires an ID check at receipt. You must be a paying customer to receive mail at your Mailing address in addition to having past ID check requirements, which are part of our onboarding process for all customers.