MailMate Help Center [EN]
Onboarding Steps
Getting Started
How to Change Your Account Email Address
Features
Forwarding my Mail (Shipments)
How to Request an Open Scan
How to Request Mail Forwarding
Forwarding Request Charges:
Bulk forwarding request:
Important Notes for Mail Forwarding Requests
Setting the Default Home address
How To Request Disposal
How to Request Paying Bills
Sharing Mail Data via Link
Download Mail Data
Searchable Inbox
How To Check Your Mail Opens Usage
System Requirements
Administrator Permissions
Notifying Shipping Address Changes to Clients
Corporate Customers
Mailroom Account
Account & Payment
Changing Your Email Address
Changing Payment Method
Currency Management For Receipts and Invoices
Receipt Confirmation and Issuance
Canceling Your MailMate Subscription
Electronic Storage Requirements under the Electronic Bookkeeping Law
Frequently Asked Questions
Mailing Address
Incorporation Address
Mail Processing
Administrator Permissions
Using the INBOX
By adding an INBOX, you gain the ability to:
- Manage mail for each department
- Organize mail for each location
- Specify users who can view each INBOX
- Designate users who can edit each INBOX
Adding an INBOX:
- Click on 'Inbox' under the "Mail" section.
- Enter the INBOX name and click 'Add.'
- Navigate to "Settings" > "Inbox" > "Users" to add users with access to the selected INBOX.
- By enabling 'Edit Access' for a user, they can utilize action buttons on the document data within the INBOX. Users without edit access can only view.