Welcome To MailMate!

MailMate is a special virtual mailbox for Japan——it's provides an address, receives paper letters, scans them, and makes them available on the cloud.

Added to that are a bunch of cool "skillz" and "capabilities" to render your Japan back-office experience seamless. Think bill-pay, invoice management, corporate compliance, tax representation, and a whole slew of help.

Documentation Format:

– Each tab is focused on a Category or Customer Type.

See here for list of Categories:

Welcome to MailMate (outlines of MailMates core software and AI capabilities). We're far more than just a virtual mailbox——we're your back office agent for all things Japan.

For Businesses (this outlines core business use cases and services, such as virtual address provisioning, incorporation, corporate compliance, etc).

For Property Owners (this outlines core property use cases and services, such as utility management, tax representation, home insurance support, etc)

Individual (this outlines the individual use cases and services, such as bill payment, mail forwarding, mail receiving, etc)

Mailroom Account (this outlines the mailroom use cases and services)


Documentation is updated from time to time — please confirm with MailMate personnel in all cases. Documentation may be out of date, lack details, or have mistakes.