Virtual Addresses

MailMate provides professional Japanese business addresses in prime locations that can be used for company registration, marketing materials, and day-to-day business correspondence — no office lease required.

Available Locations

Tokyo — Japan's capital and home to many enterprise headquarters. A Tokyo address conveys a professional image for your company or branch office.
Fukuoka — Japan's fastest-growing startup hub, designated a startup city by the national government. Perfect for startups and entrepreneurial ventures.

What is included in our virtual address service?

A reputable physical mailing address you can list on company registration documents (登記簿謄本)
Bilingual virtual mailbox service — all mail received is scanned, translated, and uploaded to the cloud
1-click mail actions: open, scan, translate, forward, shred, or pay bills
Access to a bilingual concierge for local support and mail management
Compliant with Japanese Government Address Provision Regulations, including e-KYC standards and the Electronic Bookkeeping Act

Who Can Use a Virtual Address?

Regular joint-stock companies (KK / 株式会社)
Limited liability companies (GK / 合同会社)
Limited partnerships, incorporated associations, and foundations
Consulting businesses, sole proprietorships, and non-political organizations
Global enterprises setting up a branch office in Japan
E-commerce shops selling to the Japanese market

What are the business types that we cannot support?

Virtual offices are a cost-effective way to establish your business, but there are specific business types that cannot use a virtual office address.

Legal services (lawyers, accountants, scriveners, etc.)
Construction
Financial transactions
Waste disposal
Secondhand goods
Private investigation
Adult entertainment
Occupations requiring government notifications or licenses typically require a physical office.

Compliance

MailMate adheres to all Japanese address provision compliance requirements, including:

✓ e-KYC (electronic Know Your Customer) standards
✓ Address compliance requirements for corporate registry
✓ Electronic Bookkeeping Act (電子帳簿保存法) record-keeping standards

Security

All physical mail is stored under 24/7 surveillance. Once digitized, documents are encrypted with 256-bit technology. MailMate is P-Mark certified and staffed by a CISSP & CREST certified security team.

Documentation is updated from time to time — please confirm with MailMate personnel in all cases. Documentation may be out of date, lack details, or have mistakes.